- For Merchants
What is the cost of using the Qayd service?
The cost of the Qayd service depends on the package you choose and includes monthly or annual subscription fees. You can get pricing and package details by contacting us or submitting a subscription request form.
What packages are available, and what are their features?
We offer several packages that vary in price, duration, and the number of supported point-of-sale locations. You can choose the package that meets your needs.
How can I change or upgrade my package?
You can change or upgrade your package at any time by contacting our support team. We will provide you with available package options and help you choose the most suitable one for you.
Is technical support provided to users?
Yes, we provide technical support to merchants to help them get started and resolve any technical issues or inquiries related to the Qayd service. You can contact us via phone at 0539975435, email at info@qayd.com, or WhatsApp at 0538562269.
Can I send reminders to customers about outstanding debts?
Yes, reminders will be automatically sent to customers to remind them of outstanding debts and upcoming payments.
Are reports provided to track the status of debts and payments?
Yes, Qayd provides comprehensive reports on the status of new, paid, and overdue debts.
- For Individuals
Are there any fees or costs for using the Qayd service?
No, the Qayd service is free for individuals.
Is my personal data stored securely in Qayd?
Yes, your personal data is processed and stored securely according to global security standards to ensure your privacy and the safety of your information.
Will I be notified of debts due for payment?
Yes, Qayd provides notifications to users to remind them of debts due for payment, making it easier for you to manage personal debts effectively.
Is there a limit to the amounts of debts documented in Qayd?
Yes, there is an upper limit on the amount of debt an individual can record in Qayd. This limit is determined based on the service policies and terms set by Qayd. Users must settle outstanding debts to register new ones.
What causes account suspension?
A user account will be immediately suspended if any debts in Qayd exceed 30 days without payment. The user must settle the overdue debt to register new debts and continue using Qayd services.